We are headquartered in Savannah, Georgia and staffed by experts in adult education. Our products and services are designed to help a casino

• create an environment where employee talent can flourish and
• provide the customers with reasons to stay longer and return more often.

Specializing in interactive, self-guided employee education, “On Target” Casino Consulting, Inc. offers gaming companies advice and counseling in the areas of customer service, regulatory compliance and front-line management.

Our commitment is to work with the casino’s senior management: assessing needs, analyzing employee productivity and recommending ways to enhance the player’s experience.

We believe casinos that know how to satisfy and retain loyal customers, as well as loyal employees, enjoy an advantage in today’s ultra-competitive market.

President Richard E. Egan has been involved in the design, delivery and evaluation of training and development programs and materials since 1971.

During that time, he has worked as a consultant to numerous Fortune 500 companies, to include American Express, Merrill Lynch Realty, Allied Stores, Volkswagen of America, MasterCraft Boats, Subaru and the Greyhound Corp. Further, he served as the training manager for two separate organizations, G E Capital Corp. and GAMBRO Healthcare.

Working with hundreds of teams across North America, his areas of specialty include:

• Performance Management
• Change Management
• Organizational Learning
• Needs Analysis